Frequently asked questions

Browse events on TikkBay, pick the one you love, select your tickets, and check out securely. Your QR code ticket is delivered instantly via email. No printing needed.

Tickets are delivered as PDF e-tickets via email immediately after payment, each with a unique QR code for entry. Buyers can also access their tickets from their TikkBay account at any time. No printing required — entry is QR-only.

Yes. TikkBay supports in-person, virtual, and hybrid events. For virtual events, we integrate with Zoom, Google Meet, YouTube Live, and custom streaming links with timed access control — attendees only see the join link in the time window you configure.

Register as an organizer, set up your event details (date, venue, description, cover image), configure ticket types and pricing, then publish your event. Your event goes live immediately and starts appearing in search results.

Payouts are processed on a rolling schedule after the event completes. Organizers can view their payout schedule and request status in their dashboard. We hold funds during the event window to protect against chargebacks.

TikkBay charges 3.5% + ₦100 per paid ticket, the most competitive rate among major ticketing platforms in Nigeria. Free events are always free to host — no platform fees, no per-ticket charges, no surprises.

TikkBay accepts cards (Visa, Mastercard, Verve), bank transfer, USSD, and mobile money through our payment partners Paystack and Flutterwave. International cards are accepted for events priced in USD.

If an organizer cancels an event, all ticket buyers are automatically refunded to their original payment method within 5–10 business days. For attendee-initiated cancellations, the refund policy is set by each organizer and shown on the event page before purchase.