Events in Columbus Around the world

Help centre

Frequently asked questions

Grouped the way people actually ask them. Still stuck? Support is one tab away.

For attendees For organisers Payments & refunds

For attendees

Tickets, entry and changes of plan.

How do I buy tickets on TikkBay?

Browse events on TikkBay, pick the one you love, select your tickets, and check out securely. Your QR code ticket is delivered instantly via email. No printing needed.

How do attendees receive their tickets?

Tickets are delivered as PDF e-tickets via email immediately after payment, each with a unique QR code for entry. Buyers can also access their tickets from their TikkBay account at any time. No printing required — entry is QR-only.

Can I sell tickets for virtual events on TikkBay?

Yes. TikkBay supports in-person, virtual, and hybrid events. For virtual events, we integrate with Zoom, Google Meet, YouTube Live, and custom streaming links with timed access control — attendees only see the join link in the time window you configure.

For organisers

Publishing, selling and running the gate.

How do I create an event on TikkBay?

Register as an organizer, set up your event details (date, venue, description, cover image), configure ticket types and pricing, then publish your event. Your event goes live immediately and starts appearing in search results.

When do organizers receive their payouts?

Payouts are processed on a rolling schedule after the event completes. Organizers can view their payout schedule and request status in their dashboard. We hold funds during the event window to protect against chargebacks.

Payments & refunds

Fees, gateways and getting money back.

How much does TikkBay charge for ticket sales?

TikkBay's active default Nigeria platform fee is 3.5% + ₦100.00 per order. The exact versioned fee for each market and event is shown before checkout. Free events are always free to host with no platform fee.

What payment methods does TikkBay accept?

TikkBay supports cards and the locally available bank transfer, USSD, or mobile money options exposed by the approved gateway for an event. Payment processing is routed through Paystack, Flutterwave, Stripe, or Monnify according to currency, market, and organizer readiness.

Can attendees get a refund if an event is cancelled?

Yes. When an organizer cancels an event through TikkBay, every real captured payment automatically enters a tracked full-refund process, including tax and the buyer-paid booking fee. Passes are invalidated immediately. A separate confirmation is sent after the payment provider confirms the refund. Bank timing starts after that confirmation, and any provider exception remains visible for operations review. Attendee-requested refunds continue to follow the organizer policy shown for the event.

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Global by design

Events Know No Borders. Neither Does TikkBay.

Operating from offices in the United States and Nigeria, TikkBay supports organisers worldwide. Across Africa we settle through Paystack and Flutterwave with localised currencies, USSD, and mobile money; everywhere else we settle through Stripe in the organiser's home currency. Each market gets the payment infrastructure that works best for it, so your buyers always pay the way they know.

Nigeria NGN South Africa ZAR Kenya KES Ghana GHS United States USD Canada CAD Mexico MXN Brazil BRL United Kingdom GBP Germany EUR France EUR United Arab Emirates AED Japan JPY Singapore SGD Australia AUD India INR +38 more countries

Spanning Africa, Europe, the Americas, the Middle East, and Asia-Pacific.

Global Reach

One platform, every market

Live

Countries

Currencies

Gateways

Localised currency at checkout

Cards, bank transfers, USSD & mobile money where available

Payouts via Paystack, Flutterwave, or Stripe in the organiser's home currency